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You should have received your medical and dental cards when you initially enrolled. If you never received your medical card or need a new one you can contact Lisa Dumont, Member Services Administrative Assistant, at 1-800-452-8786 Ext 2228. If you never received your dental card or need a new one, you can request one by logging in on Northeast Delta Dental.
Please note: You do not receive a vision card when you enroll. You may log in on VSP – www.vsp.com or call 1-800-877-7195 for more information about your plan.
MMEHT Service Representatives are available to individual participants. They can be reached Monday through Friday from 8:00 a.m. to 4:30 p.m. by calling 1-800-852-8300. This number is also listed on the back of your health insurance card.
Notify your Division Director/Designee to complete a Department Use Payroll Form. They will complete the section on personal information changes and submit the form to HR. HR will notify benefit vendors and update your information in our systems/with Payroll.
When out of work for more than 3 days, employees should think about Family Medical Leave and Income Protection. The Family Medical Leave Act (FMLA) is unpaid leave for eligible employees for up to 12 weeks per 12 month period, for one or more qualifying events. These qualifying events are included in the Town’s FMLA Policy which is linked under "Other Resources" on the intranet and included in the Personnel Policy/Employee Handbook. The Town has you use sick time to pay for your leave. If you run out of sick time, you may choose to use other accumulated time. If you know you will be out for over 3 days and meet one or more of the qualifying events, you should complete an FMLA Employee Request Form (linked under Other Forms) and send it to HR. HR will help you through the process which may include income protection.
Income protection is a benefit offered to employees when they first start with the Town, and they can enroll in 40%, 55% or 70% of salary . If an employee is disabled short-term, from a non-work related illness/injury, they may be eligible to receive benefits. Benefits begin the first day an accident or on the 8th day of illness. Income protection can be coupled with FMLA. See the summary linked under "Benefits Information".
HR is happy to access individual situations and guide you through the process.
The Employee Assistance Program is provided through the Health Trust and Anthem. The EAP offers many resources for employees and their household family members to deal with questions and problems regarding mental health, financial services, and legal services. This program is free to all employees, including those not enrolled in the Town’s health insurance. You can see more information under Benefits Information on the intranet, go to the Health Trust website, or call 1-800-647-9151.
"Open Enrollment" is a set period of time toward the end of the calendar year when employees may elect or change their benefits through the health trust including medical, dental, and vision. Benefits eligible employees may join/enroll in any of the three plans, add or drop dependents from their plans, or drop their current coverage if covered by another plan through a parent, spouse, or partner. *Open enrollment dates will be announced later this year.*
To make changes to your benefits outside of the open enrollment period, contact HR to assist you and determine if you are currently eligible to make the change.
The Town is required to provide training to new employees as well as some annual training. HR or your supervisor will notify you which training you must complete. Training is offered online through First Net Campus/Maine Municipal Association. You can access the training here.
Once on the website, login or register as a new user. One logged in, go to the home page with the list of departments. Select the department for the relevant training, select the course and select "Enroll". Once you have enrolled in your training’s, select "My Training" and take the courses. Once completed, select "Student Center" then "My Course Certificate" and print one for each completed course to return to HR or your Supervisor.